From: Chris Wong
Date: Thursday, March 24, 2011

Hi Jeffery,

Thank you so much in helping me solve so many of my billing issues over the years. I've been service by so many different Sales person from your company, but yet you are one that always help me solve my issues.
Thank you once again for all the great help, I hope to meet up with you one day.

Regards,
Chris Wong
Le Astro Company Pte Ltd
391B Orchard Road #23-01
Ngee Ann City Tower B

From: Erik Ng
Date: Thursday, March 03, 2011

Hi Charina,

Thanks for your assistance. I would like to commend you on your level of professionalism, service level, competency and patience. If you are a typical representation of webvisions, I would find it hard not to be a customer of this company.

From: Alvin
Date: Wednesday, December 29, 2010

Hi Roger / Rebecca / Gerald

We would like to express our appreciation to the assistance rendered by your staff Rebecca Wan (ext.9555) and Rachel Lim (ext.9398)

We have a Malaysia-based client that we recommended hosting their website on your servers in Malaysia (domain: miragebythelake.com.my)

We realized the server does not support PHP5 and we are launching the website mid-week. We had to move the hosting to your Singapore servers.

Rebecca and Rachel took the heat from us - with no fault of theirs.
Their calm composure and prompt decisive response enabled a smooth transfer of the hosting to Singapore with minimal disruption to our client.

We would like you to know that they are valuable to Webvisions because their strong customer support is an asset to your company. We would like to wish them all the best with their employment with Webvisions.

Alvin Lee
VisualMediaWorks Pte Ltd
www.vmw.com.sg

From: Lincoln Lim
Sent: Saturday, April 17, 2010

Thanks for your great assistance and late hours you've rendered in the migration of the SSL Accelerator.

We're glad that you're always there when we need technical assistance from WebVisions, very much appreciated!

Thanks.

From: Wilson
Date: Tuesday, March 23, 2010

Hi Karen,
Thanks so much for your time on the phone. Your technical knowledge and phone manners are, by a mile, one of the best I have encountered.

I manage an SME and know that good team members like yourself are not easy to come by. I trust that your managers are aware of your valuable contributions to Webvisions.

Kudos to you! Have a good work week ahead.

Best,
Wilson

From: David
Date: Tuesday, March 09, 2010

Hello Farah,
Thank you very much everything is in place :) really
appreciate your services, have a nice day.

David Tan

From: David HO Peng
Sent: Tuesday, February 16, 2010

Hi Ms Chew,

On behalf of Project Touch 2, I would like to say a big thank you for your support over the past 1 year.

Thank you once again for your continued support for Project Touch 2.

Yours Sincerely
David Ho

From: Robert-Inflair
Date: Wednesday, March 17, 2010

Sami,

That's what is called great Customer service - I need to learn that from you!

Robert Marsden

From: Teresa Lim
Date: Monday, March 01, 2010

Dear Peter,

Thank you so much for your help and patience for guiding me re login change. Much appreciated.

Regards,
Teresa

From: Joleen Pang
Date: Thursday, January 21, 2010

Hi Ananth,

Thank you for your prompt reply. I have to sing good praises to you.
You are unlike other Technical Consultant, where you are very professional and very prompt with your reply, to attend to your customers.

From: PHILIP LEE
Date: Wednesday, January 27, 2010

I have successfully set up the server to Webvision and got my email pointed to the stated server.

I would like to give credit to Chon Heong, your technical support guy who has guided me through the process.

Thank Much.
Philip Lee

From: Steven Yap
Subject: Commendation for Siew Wu
Date: Thursday, September 24, 2009

Dear Mr Tan,,

Thank you very much for all the info that you have provided.
This is very enlightening and shows how competent the support team of Webvision is.
You have provided a very clear explanation on how the database server is performing and the capacity of the database server.
I also appreciate that you have taken the initiative to install sar for me to monitor the performance and this is really a very important aspect for handling server load.

Once again, thank you very much for going the extra mile!

Have a great day!
Cheers,

Steven Yap

From: Eileen Lim
Subject: Commendation for Zi Wei and David Gomes
Date: Thursday, September 03, 2009

Dear Sir/Madame,

I would like to thank you for the time and effort spent on helping me resolve my problem .

Your help is greatly appreciated.

Best regards,

Eileen Lim
Cmarine Services Pte Ltd

From: Christopher G. Reyes
Subject: Commendation for Ms. Karen Siruelo, Ms. Farah & Mr. Peter Lira
Date: 10 Jun 2009

Dear Sir/Madame,

I'm writing to you to commend your team members, Ms. Karen Siruelo, Ms. Farah & Mr. Peter Lira. Since the first day I called your customer service, they?e been very very very helpful and very very very patient in engaging my calls, when I need information(s) related, I always get it accurately and sooner than I expected. They even called me up on my hand phone just to update me every time I needed to, that is what I call "doing extra mile service". I don't know what great things they've done for your team, but I can tell you that they give me a good impression of your team.

I myself is also into customer service as we manage condominium/estate and for this I respect your staff for their dedication of delighting external customers like we do. Please pass on our heartfelt thanks to all of them for everything they've done for us.

...

Best regards,

Christopher G. Reyes
MCST 3017

From: Joke Jong
Date: 6 Apr 2009

Thanks to your technical team, we've successfully migrated to our new server and we'd like to say 'Thank you' to Zi Wei and Ananth in providing prompt support and service. This is exactly why we've always relied on Webvisions all these years as our hosting provider. Keep up the excellent work!

Joke Jong
Bridges Integrity Services

From: Aram Pan
Date: 21 Feb 2009

I would like to say that I really appreciate that you have taken the time and effort to update me on my server status. These are the little things that make a customer happy and feel more at ease.

Aram Pan
Plus 720 Pte Ltd

From: Jason Ng
Date: 20 Aug 2008

Thank you for your support and partnership for the 2008 National Day Rally. The event was a great success due to Webvisions' prompt responses and intiative. We would like to especially thank Jason Koh for his spot-on diagnosis on our network issues and he also saw that our leased line was delivered quickly.

Jason Ng
iDA

From: Kaycee Wong Choy Kee
Date: 26 Sept 2007

Dear Wan
Migration wents well. Thanks alot for the help. I am very impressed with the service I've received from Webvisions. The support team are very helpful and all inquiries are immediately responded to in a way that provides complete satisfaction. .I would gladly recommend other people to your business. Keep up the great work!
Regards

Kaycee Wong Choy Kee
E-Business Manager
Sunway City Berhad
http://www.sunway.com.my

From: "Chang Chew Soon"
Subject: Thank You
Date: Mon, 11 Sep 2006


Dear Nik, Suhaizi, Rosli, Iskandar and Webvisions Support Team,

I would like to extend a big thank you to you and your supporting team especially Suhaizi, Rosli and Iskandar on behalf of E-Pay Malaysia and E-Pay Asia Limited.

At the corporate level, E-Pay is very happy and satisfied with Webvision's outstanding support and dedication in ensuring the setup and transfer of the E-Pay and Mobiepay domain throughout the weeks, especially the team that worked hard over the weekend. Your hardwork and dedication is much appreciated. I would like to extend my personal gratitude for your determination and hard work that you put in.

We believe there are many opportunities in the future for Webvisions together with E-Pay as we continue to build our presence in Indonesia, Thailand, Pakistan, India and China. Please continue your excellent service levels and flawless execution and please feel free to refer us to any of your customers as references in the future.

Please do share this email with your Malaysia CEO Zahri and also your regional CEO Roger, they deserve to know that the Webvision's Malaysia team is driven by outstanding individuals liek you that delivers excellent customer services.

Sincerely, Chang Chew Soon Regional Manager E-Pay (M) Sdn Bhd

From: Mr Ong
Date: July 17, 2006
To: Feedback, Webvisions

Hi,

Just a feedback from me on the services provided to us in 1 of the problem incident (Internet Domain registration) for Sunway group, IT Shared Service Department last weekend. I would like to thanks Ong Kim Seng for his extended help to stay long hours with us to resolve the problem. His "tireless" and "positive" work attitude is very much appreciated. Without his help, it would have cause longer service outage to our business users. Once again, Thanks You.

regards
Mr Ong
Sunway Group - IT Shared Service Center

Date sent: Sun, 28 May 2006
From: "Alvin Jiang"


Shai,

Just a quick email to say thanks and let you know that everything is ok. We've setup the server this arvo and completed remote testing.

I've hosted at many centres and providers over the last few years and can safely say that the service provided by Rahul was first rate - being in the service industry I understand that customer satisfaction is of utmost importance and I'm happy to see that you guys believe in that too. I did not feel any way inferior to larger customers ...

I look forward to continuing our relationship and hosting more servers at both the Sydney and Singapore sites in the near future.

Thanks again,
Alvin Jiang

From: Kellicrafts Pte Ltd
Date: March 06, 2006
To: Ravi Kumar
Cc: Webvisions, Support

Dear Ravi,

Thank you so much for your excellent help and support...even during last weekend. We appreciate your patience. Everything is looking good now as we have uploaded the website files of our two websites ... and created the email accounts for both domain names.

My compliments to you!

Best regards,
Victor Yeo
Director
Kellicrafts Pte Ltd
The Little Island Enterprise

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